Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

David Peet
Purchased a stunning VW Eos convertible from Cars2you. Living in North Wales I thought may pose some challenges but the process from start to finish was so easy. 100% professional, friendly and easy to deal with. I would have absolutely no hesitation in recommending Cars2you to anyone. Absolutely love my new car - thank you so much for everything.
Scott Stephenson
Basically, cant fault these guys, bought a merc convertible and their service, honesty and helpfulness made the whole transaction a joy. Main dealers take note, this I how it should be done, no bull, just honest, fair and reasonable people. Exceptional service, will buy from them again.
Neil Purfield
\'ve just bought a fantastic Renault captur and I love it! Craig from the eastern Avenue branch was the best! So helpful,not pushy and the whole process was smooth,I picked it up at the other branch and its a great place all staff very polite and you can tell they are a real team, I would highly recommend this place and Craig is excellent at his job,puts the main dealerships to shame,thanks again all😊
Cathrine Robinson
We recently bought a superb Volkswagen Touareg from Russ- The car itself is in fabulous condition and I love it. The service from Lee, Russ, and Ian has benn second to none. Making the whole purchase process a pleasure, Thank you team we will not hesitate to purchase from you again.
Ryan Manwaring
Russ and the team couldn't be more helpful. The Focus ST-3 was exactly what I was after and had been fully checked, serviced and cleaned before I collected
Christopher Watson
They sold me an immaculate 325d a couple of weeks ago. I couldn't be happier with the car and had great customer service from Russ and the guys. 5*
Lew Prescott
Purchase my Audi from them they were excellent with communication and helping me throughout the process. Would highly recommend!
Kevin Rogers
After my 3rd purchase with the team at cars2you I would like to thank you all. My experience with them is always exceptional!! From start to driving off the forecourt is always very smooth.
A big thank you to the lads at refurbs2you for polishing a couple of scratches out of my ST (a car I'd previously bought from them) As far as buying a car goes I'd never look anywhere else.
Caroline Finch
We have just picked up our new free lander. Great service from 1st looking at the car to driving away in it. Russ & co we very helpful and not pushy like some car sales people. Thank you love my new car and will definitely buy again in the future.
Gordon Fairlie
Just brought a Range Rover this week from Russ, what a totally nice guy, from first looking at the car he was sound not pushy at all, took a test drive in it and paid deposit, the car was brought as a surprise for my wife, as she knew nothing about it at all, so she\'d either love it or slap me lol. picked it up and drove it home and parked it on the drive and went out, when I came back Carol was in the car and said it was lovely thank you so much, she took it out for a drive and loved it, so thanks again Russ for such a nice car top man the car is great. Gord
Karl Horton
Just picked up new car today and can honestly say the service from everyone at cars2you in Lichfield was impeccable , nothing was too much trouble from everyone there , the car looked amazing when I collected it , choice of cars in there showrooms is amazing and has a wide variety to suit everyone, thanks for a great car and a easy transaction, will definitely be back in a few years when time for a change , thanks
Chloe Smith
These guys were great! customer service was faultless a very pleasant experience. Highly recommend them and would definitely buy a car from cars2you again it is a hidden gem. I couldn't be happier with my bmw 1 series. Thank you!
Angat Kalsi
Bought my beautiful Mercedes SL from here and the whole process from the sale to aftercare support has been brilliant by these people! Russ and Craig were honest, straight and professional with every query I've had. Will be buying again from them in the near future!
Kevin Young
Bought a jaguar XJ from this company . absolutely fantastic service . No issues with the vehicle . Jag still running smoothly. thanks cars 2 you .
David Daly
I would highly recommend as I travelled from Ireland and purchased a car. Russ who helped me from the start was very professional from start to finish and was a true gentleman. They have brilliant cars in stock. definitely recommend. Thanks again Russ
Rosie Saunders
Highly recommend! I travelled over 5 hours to get my car from here. service couldn't be better and so many quality motors to pick from. Will definitely be back when I need an upgrade! thanks to all the team!
Alethea Micklewright
We bought a mini convertible from you and we are very pleased with it. The service we received was very good.Friendly staff no hassle left to view at our leisure.
Matthew Gair
Even though i never purchased the car i went in for i couldn't fault the service. The gentleman who looked after me was straight up, honest and helpful. Figures and prices were fine and car was in great condition. Test drive was great.

Only reason i didn't purchase was i fell in love with another vehicle i saw the same day elsewhere
Randy Knight
Thank you for supplying the BMW myself and my partner Nadia love it, thank you for sorting everything out Russ.
Donna Draycott
So another 5 ***** from me and hubby. Wasn't really looking to change our car which we previously purchased from cars2you but I found my dream car -audi s5 in white. Decided to part ex my car in and Russ bless him is a god send to this company, very smooth purchase and collected car within the week. Cannot give how easy these guys make it. Would highly recommend to anyone who is wanting a new car cannot fault them.
Kriss Quinn
from the first time i went to the showroom to picking my car up was a pleasure!!
Russ was excellent throughout and not a pushy salesman like some are.
Zara Stacey
I'm so pleased with my new car. Matt has been amazing and made the whole process so effortless. Thank you Matt
Kristy Rawlinson
I picked up my car today (which im in love with) and i can honestly say i would never use another car sales garage again. The customer service i received from lee and matt was excellent, i couldnt have asked for anything more! Its hard to find a garage that you can trust but i was lucky enough to find cars2you. Thank you.
Sean Partridge
Fantastic service. Russ was very helpful. I travelled 5 hours from Cornwall for my Focus ST. Would definitely recommend these guys.
Jim Steele
Many thanks to Russ at the Essington Road showroom, (I could possibly be forgiven for thinking I was talking to Brian Conley on the phone ... Bless!)
The DS5 was well delivered by Craig and on inspection and test drive was found to be in very good condition, time will tell but everything is fine at the moment one day after purchasing it. Russ was excellent and very helpful in seeing the car was thoroughly checked out before I paid for it. One slight criticism however was with the valeting which left messy bits in the central storage box top and on the floor at the back of the vehicle ... purely cosmetic and now cleaned up, Craig mentioned you were trying out new valeting company hence the feedback here. So far I am very pleased with my DS5 which is and will remain a very rare model so thank you once again Russ for your help throughout.
Kind Regards
Dan Phelps
Brought my new car from here, great honest service and really helpful. Even saved me a considerable sum on the finance I had already arranged, via their own broker.
Amy Robert
I brought my second vehicle from the guys at Cars 2 You and they where brilliant from start to finish again!! The customer service I received was second to none and the vehicle has been fantastic. I wouldn't go anywhere else now and would defiantly recommend.
Andrew Brown
Great team, friendly, helpful, good selection of quality cars.would recommend to anyone
Nathan Holland
Brought my first car this week & it's immaculate, professional & friendly environment, would like to thank Matt & Craig for making my purchase easy & stress free, I would recommend Cars2you to anybody looking to buy top quality cars!
Naman Bhatt
These guys are great! My family bought a car from Lee 3 years ago and I have never had any issues with it. Unfortunately, it was stolen 3 weeks ago.

At the time of purchasing the car they gave us such great service and a great price that I called him up today. He didn't have a car at this time for me but still took his time to give me honest and extremely valuable feedback on what I should buy.

Genuinely a great family and friend run business and I would recommend them highly. Used cars are a difficult thing to enter into... But if your experience is a good as mine you'll definitely have some peace of mind if you buy from these guys!
Shane Bridges
I can only describe the whole process of buying a car with this company as exceptional. Nothing but kind, friendly help from the start until the end. Me and my partner part exchanged our car for a Renault Clio RS 200, it was easy, fast and very pleasant. Thank you to the staff at both sites. You really made us feel comfortable! Brilliant dealership, I would highly recommend these guys to anyone and everyone!
Sue Greenwood
Excellent service throughout
Very happy customer here !!
Jack Taylor
Very nice and clean showroom, Fantastic staff Russ is every helpful overall a Happy experience and a good price for my trade in car would recommend to my friends and family
Anthony Baines
Great experience from start to finish. Thank you Russ and the rest of the team, love the car, haven't stopped smiling
Richard Tabberer
Would recommend these guys without a doubt! Very helpful from start to finish . Thank you
Andrew Wootton
Cars2You - a dealership with a superb team ready to go the extra mile for their customers with a stocklist of absolute quality cars to match, there really is something for everyone. I had two trips to the showroom, one to view and test drive the car I wanted and then to go and pick up my new motor, I think I sat in every other car that they had wow what a great stocklist no wonder they sell so many!
I have special thanks to Russ who I dealt with when buying my car. After my first call to the dealership I could tell that Russ had a great customer service ethic, this was backed up by my visit to the dealership the following day when I test drove the car. I picked up my car earlier on today and I'm absolutely thrilled with it and I would certainly buy again from Cars2You.
One point of note, the company policy for ensuring exclusivity when choosing your car is to drop them a refundable £100 deposit so you can relax knowing you will be the first to test drive it before anyone else. The option is available to everyone but if you choose not to take up the option then given the quality of the cars and the team at Cars2You you run the risk of losing out its as simple as that.
Once again many thanks Russ and all at Cars2You !
Mark Walker
Hi to all at cars2you. I recently purchased a White R-line VW tiguan I am extremely pleased with it and the service I received from the moment I arrived to view the vehicle. I was left to look freely around with no pressure selling at all, once I was interested in vehicle , was taken out on a test drive for some considerable time and felt at ease with the knowledge and experience of the family run business. Once I purchased the vehicle the transaction went very smoothly and nothing was too much trouble and as though I had known them for along time. I will definitely pass on my experience and would certainly return for future purchases. Thank you all and best wishes. Mark
Rachel Spittle
First class experience from the moment you arrive. Nothing too much trouble , all friendly and helpful staff. Would definitely visit again and recommend anyone to visit this showroom, definitely worth travelling a little further to see it. The range and quality of cars available are superb. Thank you all.
Micheal Prince
Excellent dealership. Look after you really well, if you have any problems which you shouldn't have, they're straight on it. Wont get a better car buying experience. They Only sell decent motors. Highly recommend
Wesley Bickley
Add car from them yesterday top car place great people will definetly deal with them again I rate them 5 stars
Emma Harcombe
We Recently bought our car - last week - really happy - brilliant customer service and no nonsense sales - trustworthy and would recommend to anyone - thank you cars2you for restoring our faith !!
Harminder Rai
Hi, Just wanted to say a massive thank you to all the team for making my dream come true even though I haven't seen the car since the missus decided it's her now ;) We will always keep a look out on your site to replace the other car in the future.....but as always you guys were and are 1st class...Hope you have all the success in the world with your dogs!!!!
Adrian Bland
I have a restored faith in car dealers, these people pride themselves on their service and reputation, rather than a sale. I also had to use the warranty service, which I would highly recommend, the service provided by yellow care is better than Audi care. I used to buy my cars from Leicester Audi, but they can't match the friendly service cars2you provide. Thank you from a very satisfied customer
Anthony Charlton
Absolutely fantastic experience with Russ and all the guys at cars2you, deal done over the phone for an immaculate fully loaded Audi Quattro 3.2 FSi, trade in agreed as I was travelling a long way, seamless when getting there and all done in an hour driving away a stunning car, best experience I've had when purchasing a car and will definitely be my first port of call for any future new car, highly recommend to anyone
Vincent Young
I only came across this site by accident, I glad i did. These guys can't do enough for you, very helpful and will go the extra mile to make sure you are happy with your purchase. I would definitely use and inform anyone looking for a top of the range car. These cars display"‹ here aren't cheap, so if you are looking for a cheap runner around don't go there but if you want something different and unique + low mileage this is the place. A Big Thanks to Russ and his crew.
Brad Ryan
What a great team and a great set of cars they have to offer. After seeing a an A4 Black Edition with a tonne of options on an ad they had going I fell in love, not even a week later I traveled from Leeds and drove away in it. Straight forward, hassle free and all round great service. Highly recommend!
Cathrine Douglas
I bought my car from this garage, everyone was really nice and friendly, made the when process simple and easy
Tom Burton
If you are wanting to purchase a car i would strongly recommend using this business. The staff are very professional and friendly, i will definitely be coming here first for future car purchases. 10/10
Samantha who had all the Children!!
'Amazing Service Thankyou' I have previously had bad experiences with car dealers but I can assure you this car dealership is like no other. Cars2you have amazing indoor facilities, I was immediately offered tea on arrival, I had to take my children but I was made to feel very welcome and there is an indoor play area to keep them occupied - phew! The secretary even offered them refreshments. Ian the salesman I saw only showed me cars within my budget and was very informative. Our car came with a written report and a full handover and it was at the bottom end of our budget but exceeded my expectations!! Ian even made a follow call up to check we were still happy a week after we'd taken our new 4x4 home. I will recommend to all our friends and thank you Ian for restoring my faith! Samantha who had all the children!!
Kimberlina Chambord
Having just purchased a car from Cars2you I have to say what a professional and friendly service. Well worth travelling the extra miles to visit them. The car was just as advertised and valeted well. Would highly recommend.
Steven Foster
No more to be said other than absolute top drawer, pleasure to deal with Russ & the guys from the first enquiry all the way through to collecting the car!
Nicky Powell
Russ and Matt
Thanks for today, your attention to detail over my BMW X3 was fantastic, so much I had to return to collect my bag and see you again! Seriously your service is spot on!
All the best, Nicky
Hayley Redding
Absolutely love my new car! Thanks to Everyone at Cars2you for being so helpful even after I'd purchased the car - would recommend to anyone and will return in the future!
Sophie Grandfield
Recently bought a BMW from cars2you. Their service was amazing. Both russ and lee are first class and made the whole experience quick and easy. Would recommend them highly you will not be disappointed. Thank you for all your help absolutely love my new car
Sophie Nicholls
Excellent customer service and wide choice of cars with great prices! Wouldn't hesitate to buy from here again!
Wayne Keller
Very polite staff and plenty of quality cars in stock well recommended
Mez Nessa
I bought an Audi a couple of weeks ago which I'm so in love with. Cars2you only sell prestigious cars and this Audi had everything i wanted and more. The price was great considering all the specs it came with- they have options for finance too. Their sales customer service was excellent- i couldn't fault anything, i drove my new car off in pristine condition and a big smile on my face . I would definately recommend this company to everyone.
Paul Rogers
Dealt with Gail who seemed to know her stuff, we've ended up with the perfect car that easily surpasses any of my wife's requirements (not easily done) . The car had a couple of little scuffs to the paint work but Lee got them seen too free of charge before we got to take 'fifi' home.
James Jones
Fantastic unrivalled service from these guys. This was my best experience of purchasing a car of all time. Nothing was too much trouble for Russ and Lee. An extremely smooth transaction coupled with informative and no pressure sales dialogue. I'll be recommending Cars 2 You time and time again. If you're reading this review have no hesitation in purchasing. Thank you so much.
Brad Richards
Writing this review on behalf of my dad, Charlie. He brought a Jaguar XK from Cars2you. A very helpful guy called Russ helped him throughout the process without any hiccups or drama, very professional job. Can't recommend Cars2you enough!
Liam Dillion
Picked up my Porsche Cayman S today.
Cheers Russ, superstar !!
Jack Nicholls
These guys run a very professional operation, would recommend
Azhar Latif
Having recently purchased a car from Cars2you I found the whole experience to be first class. All of the staff were polite, friendly and helpful. Russ and Iain who handled the purchase gave me outstanding service and explained everything top to bottom. The guys also have an extremely great knowledge of vehicles so it helps allot. They managed the whole process smoothly and professionally keeping me fully informed of developments along the way. On the day of collection the car looked superb and the hand over process covered everything. I would certainly have no hesitation in purchasing from Cars2you again, one of the best traders around.
Thank you Russ and Iain!
Kirsti Lord
Beautiful, high spec car, exactly as described. Excellent service, and a real attention to detail when inspecting the vehicle to sort out any problems before collection. No pressure from the sales team, just clear helpful information. Cannot speak highly enough about this company.
Badrealam Usmani
Purchased Mercedes B180 Cdi
From the moment I set foot in the showroom of Cars2you , Russ the salesperson was very helpful with all my inquiries, the whole process was easy and stress free . Excellent service given.
All their motor are top class , would highly recommend
Thank you Russ.
Racheal Mellors
Honest friendly service, a pleasure to do business with
Tracy Ann Millward
God knows how we stumbled across this place but so glad we did!! The guys are down to earth, honest and extremely helpful. For a start they only pick the best cars to sell so guess that makes it easy for them. We bought our car in Feb 2016 and are so pleased with it, slight issue with second key fob but the team got it sorted with no questions asked. Next time I want a new car I will be looking here first to buy a car with confidence rather than looking around to get a car I think I want.
Donna Marie Wakelam
Very friendly welcoming staff with great knowledge of what they're selling. I absolutely love my car, thanks guys. Highly recommended!
Nicola Louise Bowen
Excellent car dealer. Staff are fantastic, professional and friendly. Would 100% recommend to friends & family. Would definitely deal with you again in the future. 5* from us. Thank you
Nick Pascall
Great garage highly recommend them, will def be using them again. It can be a daunting task when buying a car but your looked after from the moment you get there til you drive off in your new clean valeted shiny new motor. All motors are top notch too, the only problem you'll have is deciding which luxury one you'll want!. Thanks Russ for your help and will see you in the future that's for sure.
Andy Merrett
Absolutely brilliant service from the guys.
Everything went totally smoothly...the knowledge of the cars they have (and the ones they don't) is 100%.
Collected mine a week after agreeing purchase and was kept upto date with everything during that week.
Highly recommend...Well done guys
Andrew Wathen
Brilliant service and very polite lovely people, would highly recommend. Love the car thank you very much.
Sam Turner
Absolutely fantastic service I was running late to pick up the car and they stayed open for me to collect. The car was immaculate and everything they said they would do they did made it a pleasure to buy and could not do enough for us cheers Russ and thank you.
Donna Draycott
Would highly recommend to anyone looking for a car. Very smooth purchase and collected car within the week. Russ and Lee and all staff we met were friendly and welcoming. Definitely will be going there again when we are wanting to change our car. car had been cleaned to a very good standard and was lovely and shiny.
Liam Mclean
Great service start to finish. Highly recommended. Thanks again
Laura Pearce
Bought my first car from cars2you and through the whole process they couldn't be any more helpful - would definitely recommend
Ian Snowdon
Bought a beautiful Audi A4 S-Line. Very professional team, the whole process was swift and seamless. One quick call and Lee had the car outside ready to view and had no hesitation in offering a test drive. Honest and fair throughout, I would highly recommend Russ and the team at cars2you if your looking for main dealer standard service and quality.
Nick Gabb
Would recommend to anyone helpful friendly staff, love the new car
Steve Bradley
Easy work with Russ he helped me at an outstanding time span and I had my car within days great man great company thanks again
Helen Drakes
Picked my new car up today from Cars2you and can't recommend them highly enough. Lee and the team made the process easy!
Chris Loewy
Great bunch of guys, very helpful and a very good car purchase. Honest and pleasant.. Would buy from you guys again
Ben Gardiner
Excellent service provided purchased the c63 amg. was very pleasant from start to finish. hope to do business again soon. 5*
Ross Nicholas
Really helpful guys couldn't of got a better service from any main dealer would definitely use this company again in the future
Sara Kinirey
Had my Ford focus st 3 months now! First time I've used this garage. Can't complain at all. Easy, honest and so helpful!
Will recommend to anyone. Thank you so much.
David Jennings
Nothing is too much trouble! Never before have I ever come across such a nice bunch of guys, and they bend over backwards to get the perfect car, I. More than perfect condition!
Craig Niven
Feel completely confident buying from here. A refreshing change to see a used car dealership like this. Clean, fresh, and full of quality cars.
Steve Bishop
Absolutely outstanding service recently purchased our 3rd car from these guys and there service from start to finish was once again superb highly recommend
Tracy Brazier
Just collected my beautiful new car from Cars2u! Lee, Tom & Gail are amazing, so welcoming and friendly! I was spoilt for choice, they have some truly AMAZING cars! Best car buying experience I've ever had! Indoor showroom, bright, clean modern offices and Gail makes a lovely coffee! Thanks guys, highly recommended x x x